One Nation One Portal: Unified grievance redressal platform namely Centralised Public Grievances Redress and Monitoring System (CPGRAMS): Lok Sabha QA February 8, 2024
Grievance Redressal System to ensure grievance redressal of private airlines: Lok Sabha QA February 6, 2023
Public Grievances – Number of public grievances received/ addressed so far: Lok Sabha QA December 10, 2022
Strengthening of Machinery for Redressal of Public Grievance (CPGRAMS) – DARPG OM dated 27.07.2022 August 1, 2022
Strengthening of Grievance Redressal Mechanism in DAD (Hqr) – SOP for Handling of Appeals and grievances July 4, 2022
113th Report of Department related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice May 24, 2022
110th & 113th Report of DRPSC Recommendations : Compliance regarding disposal of pensioner grievances April 7, 2022
Minutes of IMR Meeting – Pending Central Government Pensioner/Family pensioners’ grievances in CPENGRAMS/ CPGRAMS portal January 13, 2022
