Speedy disposal of pension grievances, especially lodged by Family Pensioners and Super Sr. Pensioners

Speedy disposal of pension grievances, especially lodged by Family Pensioners and Super Sr. Pensioners (80 years & above age) – CGDA Circular dated 05.10.2021

OFFICE OF THE CONTROLLER OF DEFENCE ACCOUNTS
NO.1, STAFF ROAD, SECUNDERABAD 500 009.

No: PayTech/4024/Circulars

Date: 05/10/2011

Circular

To
The PAY Sections (LOCAL),
AAO (Army) Visakhapatnam,
All AAO/AO – AGE/GE’s Offices
under CDA secunderabad

Sub:- Speedy disposal of pension grievances , especially lodged by Family Pensioners and Super Sr. Pensioners (80 years & above age ) regarding.

********

A copy of DoP&PW ID No: 14/2/2020-DOPPW(Coord)-E-6470 dated 03.09.2021 on the above subject received from HQrs office vide letter No: AN/Grievance/Report Meeting/Vol VIII dated 23.09.2021 is forwarded herewith for your information and further necessary action.

Encl: As above

ACCOUNTS OFFICER (Pay Tech)

Copy to
The SAO
IT SECTION For uploading in the website please.
LOCAL.

ACCOUNTS OFFICER (Pay Tech)

Through CGDA Website

Controller General of Defence Accounts,
Ulan Batar Road, Palam, Delhi Cantt.- 110010

F No. AN/Grievance/Report meeting/Vol VIII

Dated: 23/09/2021

All PCsDA/PCA(Fys)/PIFAs
CsDA/CFAs/NADFM/RTCs/IFAs

Subject: Speedy disposal of pensions grievances, especially lodged ‘by Family Pensioners and Super Sr. Pensioners (80 years & above age) regarding.

Please find attached a copy of the Min. of Personnel, Public Grievances & Pensions, Dept. of Pension and Pensioners’ Welfare ID No. 14/2/2020-DOPPW(Coord)-E-6470 dated 03.09.2021, containing the Minutes of the Inter-Ministerial review meeting through Video Conference held on August 26, 2021 at 03.00 PM to review pending Family Pension/ Pensioners’ grievances in CPENGRAMS portal. The said communication is self-explanatory.

2. The Para 4 of the said minutes contain the directions/actionable points relating to handling of grievances. It is, therefore, requested to strictly comply with the above directions while handling the grievances. The same may also be disseminated to all the concerned.

(Vinod Kumar)
ACGDA (HRD & GC)
& Public Grievance Officer

Click here to view/download the pdf