Postal Department to assist Pensioners with Easy Digital Life Certificate Generation

In a move to simplify the process of obtaining digital life certificates for pensioners, the Indian postal department has stepped up to provide assistance. This initiative aims to address the challenges faced by pensioners, particularly the elderly and infirm, who often struggle to physically visit pension disbursing agencies to submit their life certificates.

Leveraging the Postal Network

The postal department, with its extensive network of post offices across the country, is now facilitating the generation of digital life certificates (DLCs) through its integration with the Jeevan Pramaan application maintained by the National Informatics Centre (NIC), Government of India.

Doorstep Service for Pensioners

Pensioners can now contact their nearest post office or request a doorstep visit by the postman or Grameen Dak Sevak to avail of the DLC service. This service is available for both India Post Payments Bank (IPPB) customers and non-IPPB customers, ensuring accessibility for all pensioners. While the initiative is particularly focused on assisting elderly pensioners who may face mobility challenges, it is not limited to them. Younger pensioners can also take advantage of this service, making it a comprehensive solution for all pensioners needing assistance with their DLC submissions.

Hassle-free and Paperless Process

The issuance of DLCs through the postal department is a completely paperless, seamless, and hassle-free process. The certificate is generated instantly upon successful biometric authentication using the pensioner’s Aadhaar number and other relevant details.

Nominal Fees and No Doorstep Charges

For every successful generation of a DLC, a nominal fee of Rs. 70 (inclusive of GST/CESS) will be charged. However, there will be no doorstep charges levied for IPPB or non-IPPB customers.

Pre-requisites for DLC Generation

To generate a DLC through the postal department, pensioners must have an Aadhaar number, an existing mobile number, and their Aadhaar number must be registered with their pension disbursing agency. Pensioners should also have their pension details, such as type of pension, sanctioning authority, disbursing agency, PPO number, and account number, readily available.

Accessing the Digital Life Certificate

Once the DLC is generated, a Pramaan ID is shared with the pensioner by NIC directly. Pensioners can then download the DLC through the Jeevan Pramaan website using this Pramaan ID.

Benefits for Pensioners

This initiative by the postal department significantly benefits pensioners by eliminating the need for physical visits to pension disbursing agencies. It provides a convenient and efficient way for pensioners to secure their life certificates, particularly those who have relocated after retirement or face mobility challenges due to age or infirmity. By extending this service to all pensioners, the government ensures that everyone can access their pension benefits with ease. By leveraging the extensive postal network and providing doorstep assistance, the Government of India aims to ensure seamless access to pension benefits for all pensioners across the country.

Also Read: How to Schedule a Doorstep Visit for Your Digital Life Certificate with IPPB