Central Government Holiday Homes Online Booking

Central Government Holiday Homes Online Booking Procedure and List of Holiday Homes and Touring Hostels

Payment against room charges can be made online using Credit Card / Debit Card / Internet banking instead of cumbersome procedure of sending Demand Draft to booking agency.

A brief on revised online procedure for booking rooms in Central Government Holiday Home is as follows.

Step I: In the Central Government Holiday Home website viz., holidayhomes.nic.in, click link “Apply Online”

Step II: Filling all details in application form.

Step III: After completing application form, the system, subject to availability of room, will lead to Payment Gateway where applicants have to pay booking charges along with convenience charges/transaction charges/service charges reflecting on the screen through debit card & Internet banking.

Step IV: After successful payment to be confirmed by the bank, the room will be allotted to such applicant by the system and booking confirmation slip will be generated along with SMS.

Confirmation Slip after verification from the Administration of the applicant needs to be submitted at the counter of Holiday Home.

There is no provision for cancellation / refund once the applicant has submitted the application/booking charges and consequently booking is confirmed.

GConnect has come out with detailed Info Gallery on all Central Government Holiday Homes

Checkout : GConnect Holiday Homes Info Gallery

List of Holiday Homes and Touring Hostels

Section A : Holiday Homes
Sl. No.	Name of Stations	Address & Contact Numbers	Allotting Authority
1.	Agra (U.P.)	Holiday Home for the Central Government Employees, Sikandra Sector 15, (Near Kar- Kunj Chauraha Income Tax Colony), Sikandra, Agra – 282002. Tele. No. :0562-2850556	Only on-line applications (Taj Mahal remains closed on Fridays)
2.	Amarkantak (M.P.)	Central Govt. Holiday Home, Near Nain Narmada Temple, Amarkantak, Madhya Pradesh Pin- 484886 Tele. No. : 07629-269416 Contact Nos.: MP Tourism Tele. No. : (011) 23366528, 32599000, 23341185-87 Fax : (011) 23347264 email: [email protected]m website: www.mptourism.com	Manager (Reservations) Madhya Pradesh Tourism Development Corporation, Room No.12, Hotel Janpath, Ground Floor, 82-84, Janpath, Connaught Place, New Delhi. 110001(Applications for booking to be routed through AD (Regions), New Delhi)
3.	Goa	Central Government Holiday Home, Central Government Residential Complex, Bambolim (Near Nirman Bhawan and Holy Cross Church) (Opp. Bambolim Cross on Panji- Madgaon Highway) Goa. Pin-402233 Tele. No. : 0832-2458555(10 Km from Panjim, 25 km from Madgaon Railway Station on Panjim-Madgaon Highway, Landmark:Holy Cross Church)	Only on-line applications
4.	Kanyakumari (Tamil Nadu)	Holiday Home for Central Government Employees Kovalam Road (Opp. New Light House), Kanyakumari Pin-629702 Tele. No. : 04652-246994 0452-2535940	Only on-line applications
5.	Madurai	Thiru K. Kamaraja Holiday Home, Plot No. C-1, Tamil Nagar, Koodalpudur, Anaiyur (PO) Madurai – 625 017 (Tamilnadu). Tele. No. : 0452-2661892 0452-2535940 Fax: 0452-2520106	Only on-line applications
6.	Mysore (Karnataka)	Holiday Home, CPWD Office Campus, T. Narasipur Road, Sidhartha Nagar, Geeta Convent Stop, Mysore- 570011. Tele. No. : 0821-2473661 0821-2473649 Fax : 0821-2473539(Mysore Palace beautifully lighted on Sundays and all public holidays. Brindavan Garden – ‘Musical’ Dancing Fountains’ Timings: Monday-Friday: 6:30 PM – 7:25 PM and Saturday – Sunday: 6:30 PM – 8:25 PM)	Only on-line applications
7.	Mussoorie (Uttaranchal)	CPWD Southwood Cottage ITBP Campus (Near Library Road, Opp. Hotel Padmini Nivas), Mussoorie – 248179. Tele. No.:0135-2222253 0135-2636983	Only on-line applications
8.	Nainital (Uttaranchal)	Central Govt. Employees Holiday Home, Khurpatal, Nainital – 260031. Tele. No. : 05942-240330	Only on-line applications
9.	New Delhi (West Kidwai Nagar)	Central Government Touring Officers’ Hostel Kidwai Nagar (West) New Delhi. Tele No. : 011-24100023 Telefax. 011-23062278	Only on-line applications (Only for officers having Grade Pay of Rs.6600/- and above)
10.	Ooty (Tamil Nadu)	Holiday Home for Central Government Employees, Good Shed Road, Near Railway Station, Udagamandalam, Nilgiris, Ooty, Tamilnadu – 643001 Tel: 0423-2450019 0423-2450009	Only on-line applications
11.	Port Blair	Central Government Holiday Home, Kendriya Sadan, Ranchi Basti, Lamba Line, Port Blair- 744103. Tele. No. 03192-240221 03192-233583 (Fax) 03192- 241906	Only on-line applications
12.	Shimla (H.P.)	Grand Hotel, The Mall Road, Shimla-171001 Tel: 0177-2658121 (Office) 0177-2652587 (Reception)	Only on-line applications
13.	Tirupati	Central Government Holiday Home, CPWD Office Building Complex, IS Mahal Road, Nehru Nagar, Tirupati – 517501 Telefax: 0877-226221	Only on-line applications
14.	Udaipur (Rajasthan)	Central Government Holiday Home, G – Block, Sector – 14, (Near C.A. Circle) Udaipur – 313001 (Rajasthan). Telefax : 0294-2467118	Only on-line applications

Section B: Touring Officers’ Hostel

S. No.	Name of Stations	Address & Contact Numbers	Allotting Authority
1.	Agra	CPWD Touring Officers’Hostel, Sikandra Sector – 15, Near Kar-Kunj (Income Tax Colony), Sikandra, Agra – 282002.	Executive Engineer, Agra Central Division, Kendralaya, 63/4, Sanjay Place, Agra-282002.Fax : 0562-2523697 Tele. No. : 0562-2850556
2.	Agra	Touring Officers’ Hostel, 63/4, 3rd Floor, Kendralaya, Sanjay Place, Agra-282002.	Executive Engineer, Agra Central Division, Kendralaya, 63/4, Sanjay Place, Agra-282002.Fax : 0562-2523697 Tele. No. : 0562-2850556
3.	Ajmer	Central Government Touring Officers’ Hostel, Civil Line, New Kachehari Road, Ajmer- 300501	Executive Engineer, Ajmer Central Division, CPWD, New Kachehari Road, Ajmer-300501 Fax. 0145-2626900 Tele. No. 0145-2627532
4.	Allahabad	Central Government Touring Officers’ Hostel, 34A,Mahatma Gandhi Marg, Allahabad – 211002.	Superintending Engineer, Allahabad Central Circle, CPWD, 34A, Mahatma Gandhi Marg, Allahabad. Fax : 0532-2408711 Tele. No. : 0532-24078490532-2617428
5.	Amritsar	Central Government Touring Officers’ Hostel, 2/1, Ram Tirath Nagar, Army Recruitment Centre, Amritsar 143001 (Punjab)	Executive Engineer, Amritsar Central Division, CPWD, 2/1, Ram Tirath Nagar, Amritsar- 143001 Tele. 0183-2560910Fax : 0183-2225822
6.	Bangalore (Domlur)	Central Govt. Touring Officers Hostel, Near Enquiry Office (Civil), CPWD Quarters, Domlur, Bangalore-560071	Executive Engineer, Bangalore Central Division-II, CPWD, ‘C’ Wing, 2nd Floor, Kendriya Sadan, Koramangala, Bangalore-560034.Tele. No.: 080-25535018 080-25504781 Fax : 080-25535363
7.	Bangalore (Koramangala)	Visvesvaraya Guest House, 17thMain, II-Block, Behind Kendriya Sadan, (Near Koramangal Water Tank)Koramangala, Bangalore-560034 Tel: 080-25522042 Fax: 080-25502461	Only on-line applications
8.	Bareilly	Touring Officers’ Hostel, Nirman Jyoti, C-18, Deen Dayal Puram, (Near Ganga- Sheel Hospital), Bareilly	Executive Engineer, Bareilly, Central Division, CPWD, Nirman Jyoti, C-18, Deen Dayal Puram,Bareilly (Room Nos.1,3) Tele. No.: 0581-2310445 Fax : 0581-2301135 AD(Regions), New Delhi (Room Nos. 2, 4)
9.	Bhopal	Central Government Touring Officers’ Hostel, 1-Nirman Sadan, 52A, Arera Hills, Bhopal- 462011	Executive Engineer,Bhopal Central Division-I, CPWD, Nirman Sadan, 52A, Arera Hills, Bhopal 462011 Tele. No.: 0755-2679322 0755-2552352 Fax : 0755-2679320 AD(Regions), New Delhi (Room No – 2)
10.	Chandigarh	Central Government Touring Officers’ Hostel, Sector 7B, Chandigarh Tele : 0172-2795389	Executive Engineer, Chandigarh Central Division-2, CPWD, Kendriya Sadan, Sector-7B, Chandigarh – 17 Tele. No. : 0172-2794849 Fax : 0172-2790067(AEM, Chandigarh:2 rooms)
11.	Chennai (Shastri Bhawan)	Touring Officers’ Hostel6th Floor, Shastri Bhavan, 26Haddows Road, Chennai600006. Tele. No. 044-28252570	Only on-line applications
12.	Chennai (Rajaji Bhawan)	Touring Officers’ Hostel`G’ Wing, CGO Complex, Rajaji Bhavan, Basant Nagar, Chennai-600090 Tele. No. : 044-24911771	Only on-line applications
13.	Chennai (Besant Nagar)	Touring Officers’ Hostel, General Pool Residential Complex, Basant Nagar, Chennai-600090	Executive Engineer, Chennai Central Division-I, CPWD, Rajaji Bhavan, Basant Nagar, Chennai600090Tele. No. : 044-28272621 Fax : 044-28235595
14.	Cochin	Central GovernmentTouring Officers’ Hostel, Near Homeo. Dispensary, Pulleppady, Kathrikkadavu, Cochin. Tele. No.: 0484-2353412 Fax. 0484-2423386	Only on-line applications
15.	Dehradun	Central Government Touring Officers’ Hostel, Central Govt. Officers’ Residential Complex, Subhash Chowk, (Near Clock Tower-Paltan Bazar) Dehradun-248001	Superintending Engineer, Dehradun Central Circle CPWD, Subhash Chowk, Dehradun-248001Tele. No. : 0135-2657264 0135-2650884 Fax: 0135-2650712 0135-2710243
16.	Delhi (Curzon Rd.)	Central GovernmentTouring Officers’ Hostel, ‘F’ Block, Curzon Road, Hostel, Kasturba Gandhi Marg, New Delhi-110108 Tele. No.: 011-23389775	Only on-line applications
17.	Delhi (Aliganj, Lodhi Colony)	Central Government Touring Officers’ Hostel, Aliganj, Lodhi Colony, New Delhi.	Executive Engineer, D -Division, CPWD, D-II/28, Kidwai Nagar(W),New Delhi – 110023 Tele. No.: 011-24107507 011-26876371 Fax : 011-26176017
18.	Delhi (HUDCO Place)	Central Government Officers’ Guest House, HUDCO Place, New Delhi.Tele. No.: 011-26254772	Only on-line applications(Only for officers having Grade Pay of Rs.6600/- and above)
19.	Gandhi Nagar	Central Govt. Touring Officers’ Hostel, CPWD Colony, Sector — 6/D, Near Civil Hospital, Gandhi Nagar – 382043	Executive Engineer, Gandhinagar Centrl Divn.l, CPWD, Kendriya Nirman Sadan, Near CH-3 Circle, Sector 10-A,Gandhinagar – 382043 Tele. No. : 079-23223486 079-23248686
20.	Gangtok	Touring Officers’ Hostel,Cherry Building, (Baluwakhani), (Near Zero Point and Vajra Cinema Hall) Gangtok (Sikkim) – 737103	Estate Manager/Executive Engineer, Gangtok Central Division,CPWD, Baluwakhani,PO Rajbhawan, Gangtok (Sikkim) – 737103 Tele. No. : 03592-203499 Fax : 03592-205598
21.	Goa	Touring Officers’ Hostel, CPWD Office Complex, Bambolim, Near Holly Cross Church, Panaji-Madgaon Road, Goa.	Executive Engineer, Goa Central Division, CPWD, Bambolim, Panaji-Madgaon Road,Goa – 403202. Tele. No.: 0832-2458882 Fax: 0832- 2458292
22.	Guwahati	Central Government Touring Officers’ Hostel, CPWD Resi. Complex, Japarigog Zoo, Narangi Road, Guwahati	Executive Engineer, Guwahati Central Division-1, CPWD,Bamuni Maidan, Guwahati – 781021Tele. No. : 0361-2550086 Fax : 0361-2656199
23.	Gwalior	CPWD Guest House, 35 – City Centre, Gwalior- 474002.	Executive Engineer, Gwalior Central Division, CPWD, 35- City Centre, Gwalior.Tele. No. : 0751-2340446 Fax : 0751-2235087
24.	Hyderabad	Central Government Touring Officers’ Hostel, Nirman Bhawan, Sultan Bazar, Hyderabad- 500095	Executive Engineer, Hyderabad CentralDivision -III, CPWD, Nirman Bhawan, Sultan Bazar, Kothi, Hyderabad. Tele. No. : 040-24658013 Fax : 040-24746004
25.	Indore	Central Government Touring Officers’ Hostel, CGO Complex, Near White Church House, Indore – 425001	Executive EngineerIndore Central Division-I, CPWD, CIA Building, Near GPO, Indore- 452 001 Tele. No. : 0731-2700966 Fax : 0731-2710929
26.	Jaipur	Central Government Touring Officers’ Hostel, GPRA Complex, Sector-2, Vidhyadhar Nagar, Jaipur (Near Vidhyadhar Nagar Police Station)Tele. No.: 0141-2232495	Only on-line applications
27.	Jaisalmer	Central Government Touring Officers’ Hostel, CPWDDivision office, Near Income Tax Office, Bera Road, Jaisalmer – 345001	Executive Engineer, Jaisalmer Central Division, CPWD, Bera Road, Jaisalmer-345001Tele. No. : 02992-250698 Fax : 02992-252416
28.	Jammu	Central GovernmentTouring Officers’ Hostel, Landoi Bridge, Satwari Cantt., Jammu — 181124.	Executive EngineerJammu Central Division, CPWD, Landoi Bridge, Satwari Cantt., Jammu. Tele. No.: 0191-2450861 Telefax: 0191-2450828
29.	Jodhpur	Central GovernmentTouring Officers’ Hostel, Nirman Bhawan, 3 — West Patel Nagar, Circuit House	Executive Engineer, Jodhpur, Central Division, Nirman Bhawan, 3-West Patel Nagar, Circuit House
		Road, New Youth Hostel, Bhati Circle, Jodhpur-342011.	Road, Jodhpur-342011. Tele. No. 0291-2511290 Fax : 0291-25114010291-2511689 (AD,Regions,Delhi:Room No.1)
30.	Kolkata	Touring Officers’ Hostel,Nizam Palace, 234/4, Acharya J.C. Bose Road, Kolkotta-20 Tele. No.: 033-22876515	Only on-line applications
31.	Kozhikode (Calicut)	Central Government Touring Officers’ Hostel, Central Govt. Office Complex, Dutt Saw Mill Road, Kallai (PO), Kozhikode – 673003Tele. No. 0495-2320100 0495-2321236 FAX: 0495- 2321106	Only on-line applications
32.	Kullu	Central Government Touring Officers’ Hostel, ITBP Camp, Baweli, Kullu –Tele. No. : 0190-2230427	Executive Engineer, Madhopur Central Division, CPWD, Madhopur, Distt.Pathankot (Punjab)Tele. No. : 01870-257928 Fax : 01870-257223
33.	Lucknow	Central Government Touring Officers’ Hostel, Kendrachal Colony, Sector-K, Aliganj, Lucknow-226020	Executive Engineer, Lucknow Central Division-I, CPWD, Kendriya Sadan Lucknow – 226 020Tele. No.: 0522-2329438 Fax : 0522-2329032
34.	Madhopur	Central Government Touring Officers’ Hostel, CPWD Complex, Madhopur, Distt.- Pathankot — 145024 (Punjab)	Executive Engineer, Madhopur Central Division, CPWD, Madhopur, Distt.Pathankot (Punjab)Tele. No. : 01870-257928 Fax : 01870-257223
35.	Mount Abu	Shail Mani, Near GlobalHospital, Delwara Road, Mount Abu, Distt. Sirohi, (Rajasthan) — 307501.	Assistant Engineer, MountAbu Central Sub-Division, CPWD, Mount Abu, Distt. – Sirohi, Rajasthan-307501 Telefax : 02974-235308
36.	Mumbai (Church Gate)	Touring Officers’ Hostel Pratishta Bhavan, (4th Floor) 101, M.K. Road (Near Church Gate), Mumbai-400020Tele. No. : 022-22036067	Only on-line applications
37.	Mumbai (Napean Sea	Central Government Touring Officers’ Hostel, Apartment	Only on-line applications
	Road, Hydera- bad Estate)	House (1st Floor), Hyderabad Estate, Napean Sea Road (Opp. Priyadarshni Park), Mumbai.Tele. No.: 022-23630316
38.	Mumbai (Antop Hill)	CPWD Guest House Nirman Sadan, Sector I, CGS Colony, Kane Nagar, Antop Hill,Mumbai -400037 Tele. No. : 022-25152775	Executive Engineer, Mumbai Central Division -II, 2nd Floor Nirman Sadan, Sector – I, CGS Colony, Kane Nagar, Antop Hill, Mumbai – 400037Tele. No.: 022-24012613 Fax: 022-24011244
39.	Mussoorie	Touring Officers’ Hostel, Castle Hill Estate, Campus, Survey of India, (Near Clock Tower), Landaur Bazar, Mussoorie	Superintending Engineer Dehradun Central Circle CPWD, Subhash Chowk, Dehradun- 248001Tele. No. : 0135-2657264 0135-2650884 Fax- 0135-2650712
40.	Nagpur	Central Government Touring Officers’ Hostel, Seminary Hills, Bungalow No.3, Nagpur —440 006	Executive Engineer, Nagpur Central Division-I, CPWD, Katol Road, Nagpur – 440 013Tele. No. : 0712-2580104 Fax : 0712-2585586
41.	Nasik	Central Government Touring Officers’ Hostel, 2nd Floor, Nirman Bhawan, GIPP, Near Post Office, Gandhi Nagar, Nasik- 422006Tele. No.: 0253-2416937	Executive Engineer,Nasik Central Division, CPWD, Nirman Bhawan, Near Post Office, Gandhi Nagar, Nasik -422006 Tele. No.: 0253-2411309 Fax: 0253-2415630
42.	Neemuch (MP)	CPWD Guest House Daskhina Maidan,Neemuch (MP) – 458441	Assistant Engineer, Neemuch Central Sub -Division, Dak Bungalow Road, Neemuch (MP) -458441Tele. No.: 07423-220210
43.	Pune	Central Government Touring Officers’ Hostel, Nirman Sadan Building, Opp. Ranka Hospital, Mukund Nagar, Near Dwar Gate, Pune – 411037	Executive Engineer,Pune Central Division-I, CPWD, Opp. Ranka Hospital, Mukund Nagar, Pune – 411037 Tele. No.: 020-24261983 Fax : 020-24272845
44.	Shillong	Central Government Touring Officers’ Hostel, Cleve’s Colony,	Executive Engineer, Meghalaya Central
		Dhankheti, CPWD, Office Residential Complex, Shillong-793003	Division, CPWD, Cleve’s Colony, Dhankheti, Behind Major Ram House, Shillong.Tele. No. : 0364-2223533 Fax : 0364-2228769
45.	Siliguri	Central Government Touring Officers’ Hostel, CPWD Office Complex, Nirman Bhawan, Matigara, Siliguri-734428	Executive Engineer (Admn), Office of Chief Engineer, IBBR, CPWD, Matigara, Siliguri-734428 Tele. No. : 0353-2571805 Fax : 0353-2571747
46.	Thiruvananth- apuram (Kerala)	Central Government Touring Officers’ Hostel, CGOComplex, Poonkulam Vellyani P.O., Thiruvananthapuram -695522 Tele No.: 0471-2481731 Fax : 0471-2481737	Only on-line applications
47.	Udhampur	CPWD Guest House Dhar Road, Udhampur, Jammu. Tele. No. : 01992-27606	Executive Engineer Jammu Central Division, CPWD, Landoi Bridge, Satwari Cantt., Jammu Tele fax : 0191-2450828
48.	Varanasi	Central Government Touring Officers’ Hostel, Kendrachal GPRA Complex, Bara Lalpur, Chandmari, Lamhi, Varanasi-221007.Tele. 0542-2290648	Executive Engineer, Varanasi Central Division, CPWD, General Pool Residential Complex, Kendrachal, Bara Lalpur, Lamhi, Varanasi- 221007. Tele. No. :0542 —2290626 (AD, Regions New Delhi (Room No. 1 )
49.	Vijayawada	Central Government Touring Officers’ Hostel, CPWD Office, Auto Nagar Gate, Autonagar, Vijayawada , Andhra Pradesh- 520007. Tele. No.: 0866-253215	Only on-line applications

For getting detailed information and Central Government Holiday Homes checkout following links

Frequently Asked Questions on making reservation for Central Government Holiday homes

Central Government Holiday Homes List as on 30.09.2017

Terms and Conditions for Central Government Holiday Homes Allotment

Latest Terms and Conditions for making online payment for Central Government Holiday Homes

Central Government Holiday Homes Online Booking Terms and Conditions

List of Central Government Holiday Homes and Touring Hostels

New Rates for Accommodation in Central Government Holiday Homes and Touring Hostels

New Online Booking System for Central Government Holiday Home and Touring Hostels – How to book Accommodation ?

No. D-11016/71/2014-Region

Government of India

Ministry of Urban Development

Directorate of Estates

Nirman Bhawan, New Delhi

Dated 25.11.2014

Office Memorandum

Subject: Terms & Conditions of Online Booking of Accommodation of Central Government Holiday Homes and Touring Officer’s

Hostels under Ministry of Urban Development/Directorate of Estates.

It has been decided to commence online payment of online booking of accommodation of holiday homes/touring officers’ hostels/guest houses w.e.f. 1st December, 2014 and accordingly, Terms & Conditions for the same has been laid down as follow:

2. Definition:

Applicant/Customer/Common Customer means Sitting Member of Parliament, Serving/Retired Central Government Employees, Serving/retired employees of State Government/Union Territories/Central/State PSUs/Autonomous/Statutory Bodies employees.
Family means spouse/dependent family member of Government servant.
Guest means persons other than mentioned at sub para (ii) above.
Booking means granting permission to applicants/visitors vide Confirmation Slip by Directorate of Estates for occupying rooms/suits of holiday homes/touring officers hostels for specified period subject to authentication of personal details appearing in Confirmation Slip by administrative office of the applicants.

Eligibility for booking: All applicants mentioned at para 2(i) will be eligible for holiday homes/touring officers hostels/guest houses for themselves and their spouse/dependent family members and guests. Applicant/officers drawing Grade Pay of not less than Rs. 8700 will be eligible for VIP suites of Grand Hotel Shimla while Gazetted Officers drawing grade pay not below Rs. 4600/- will be eligible for VIP suites of other holiday homes/touring officers respectively. All applicants will be eligible for other types/units of room/suites.

Time Limit for Online Booking.

Serving Central Government employees can book accommodation 30 (Thirty) days in Advance from the Check-in-date.
Retired Central Govt. Employees can book 15 (Fifteen) days in advance from the Check-in-date.
Other applicants can book 7 (seven) days in advance from the Check-in-date.

Priority in Booking: Booking will be made through automated online system primarily on ‘first-come first-serve’ basis subject to fulfilment of prescribed eligibility, time limit and payment of booking charges, etc.

Issue of Booking confirmation Slip: Confirmation Slip, after complete online process and successful/complete payment of booking charges to Directorate of Estates for the specified booking period by the applicant through debit card/credit card (subject to activation) and internet banking, will be generated online and applicant will be required to take out print for the same for displaying/submitting to caretaker/concerned authority of holiday home/touring officer’s hostels to occupy the accommodation for specified booking period. Applicants have to use their own debit card/credit card/net banking for booking.

Submission of online application: Applicants will fill up all fields of online application. They have to upload a colour passport photo, a copy of ID Card issued by their present employers and in case of retired employee, a copy of PPO or Pensioner ID Card. Mandatory filed including applicants’ Permanent Account Number (PAN), Aadhar Card Number, Date of Birth, Personal Mobile No., Office Telephone No, etc. Will not be left blank. After filling up all fields, the applicant has to submit the application form and thereafter, the system will lead to Payment Gate Way. After successful payment of booking charges to Directorate of Estates/Booking Agency, booking request will be processed as per prescribed procedure and agreement with the Axis Bank/any other Bank, confirmation slip will be displayed along with Booking ID No. A copy of confirmation slip can also be generated after filling Booking ID No. And PAN/ID Card No. In the relevant box.

Rooms not occupied after confirmed booking: After the confirmed booking, cancellation is not permitted.

Refund: There is no provision for refund of booking charges even if the accommodation is not occupied or partly occupied or vacated early. No correspondence in this regard will be entertained.

Failed Transactions: In case of failed transactions. Applicants will have to claim to Axis Bank/concerned Bank itself and Directorate of Estates will have no role in failed transactions.

Collection and Crediting of Booking Charges by Bank: Authorized Bank by Directorate of Estates will collect booking charges through their payment gate way and credit the same in the Government account(Directorate of Estates/Ministry of Urban Development) specified for the said purpose. In case of failed transactions, the concerned Bank has to settle with the customer directly.

Booking Charges: Booking charges will be applicable in terms of Directorate of Estates Office Memorandum No. D-11028/23/82-Regions (Vol. II) dated 10th July, 2012 till the further revision of the rates charges. In addition to booking charges, customers have to also pay transaction charges/convenience charges/service charges per agreement with Axis Bank and RBI guidelines in this regard. In case applicant himself/herself is not visiting to holiday homes/touring officer’s hostels,normal booking charges will be applicable for spouse/dependent family members while private charges will be applicable for guests.

Transaction Charges/Service Charges/Convenience Charges: These charges have to be paid to concerned bank. Axis Bank will separate theses charges from booking charges and only booking charges will be credited into Government account by Axis Bank or as per specific agreement made in this regard.

Booking of more than one room: Only one room/suite will be booked in the name of applicant/spouse for the same period and same holiday home/touring officer’s hostel/guest house. There is no provision for allotment of more than one room/suite. However, in exceptional circumstances, additional room will be provided on payment of booking charges/rent @ rate of private charges at the sole discretion of the Allotting Authority and subject of availability. However, there will be no advance booking more than five days in advance from check-in date in such cases.

Period of booking: Accommodation is provided for a period not exceeding 5 nights. In Holiday Homes/Touring Officer’s Hostels/Guest Houses at Mussurie and Goa which have very few units but attract visitors throughout the year, the period of stay has further been restricted to 3 nights maximum. In exceptional cases, accommodation in excess of this limit can be permitted with the prior approval of competent authority.

Fraudulent Booking: Only eligible applicants are entitled for booking of holiday homes/touring officer’s hotels/guest houses. In case fraudulent booking, following action will be taken:

(i) Booking will be invalid and visitors will not be allowed to enter in the holiday homes/touring officer’s hostels/guest houses.

(ii) Booking charges will be forfeited and three times of booking amount will be levied as penalties from the applicants/visitors.

FIR will be lodged under relevant penal provisions of IOC.

(Fraudulent booking means wrong information provided by the applicant intentionally).

Emergency Quota: Director of Estates/Allotting Authority is authorized to keep any room in reserve to meet urgent requirements of unforeseen nature or to accommodate VIPs and/or Senior Officers. The Allotting Authority is empowered to reduce the period of booking, or to cancel the booking altogether, or change the previously booked room, to meet such emergent requirements.
Check-out time: 9 AM and Check-in time: 11 AM to 12:00 noon. However, to avoid inconvenience to the visitors who reach the destination early in the morning after night journeys, the occupants are advised to vacate the rooms at the earliest on the last day of stay.

Right to Admission: The entry to the Holiday Home/Touring Officers’ Hotels/Guest Houses will be strictly on production of valid Identity Card/PAN Card issued by the Government and the attested/verified details mentioned in the application form and confirmation letter by the concerned administrative office.Entry to holiday homes/touring officers will be allowed only after depositing/submission of valid booking slip/authority slip along with verified application form and production of Identity Card.
Booking not transferable: Because of security considerations, the entry to the Holiday Home/Hostel will be restricted to the person whose name appears on the booking slip and his/her dependent family members & guests. The caretaking staff is authorized to disallow provision of accommodation if the applicant is not present physically at the time of checking in, even though he is carrying the confirmation slip. Likewise the entry of the additional persons accompanying the authorized visitor can also be refused.
Identity Card in case applicant himself/herself is not visiting:

(a) Dependent family members: if not accompanying the Government servant/applicants, they must carry along with confirmation slip/letter, (a) a photocopy of the Government servant’s Identity card and Pan Card, (b) Proof of their own identity specifying their relationship with the government servant, and (c) Certificate of Dependence issued by administrative authority of the applicant. A copy of the CGHS card containing their photographs can also be accepted for applicants covered under CGHS scheme.

(b) Guest: Guests must carry along with confirmation letter/slip, a self attested photocopy of the Government servant’s Identity card and (b) proof of their own identity otherwise the will not be allowed to enter in the holiday homes/touring office’s hostels/guest houses.

Retired Government servants availing the facility of Holiday homes/Touring Officers Hostels: As the entries in the Check-in/Arrivals Register are to be made by the Retired Government servant in their own writing, the presence of retired government servant is necessary at the time of checking in. A photocopy of the PPO should also be presented at the time of checking in.
Capacity of rooms: The capacity of double bedded room is two persons, four bedded room is four persons, VIP suites in Grand Hotel Shimla is four persons and VIP suites in other holiday homes/touring officers hostels is tow persons. In addition to above, two persons/children are allowed in the room/suit if the applicant desires for the same, however, the booking agency/caretaker will not provide additional facilities in such cases.

Facilities: The caretaking staff will provide to the guests the following items only once at the time of the rooms : toilet soap (small) – one, washed towel – one, washed bed-sheet/bed-cover-one set, washed pillow covers-one set, fresh toilet-paper roll. The guests are advised to make their own arrangement for additional needs as per their requirement.

Occupation after booking period: Occupation of the room, after expiry of the booking period, will be unauthorized. Such occupant(s) are liable to face eviction by the caretaking staff without any prior notice, and imposition of damages.

Washing charges: The caretaker is authorized to charge washing charges @ Rs. 30 per day room from the occupants and issue receipt. The fund so collected will be kept in the custody of the JE/Caretaker concerned and will be used for washing the towels, bed-sheets, curtains, quilts regularly.

Catering facility: The catering charges wherever available will be settled by the guests with the caterer of the Holiday Home/household staff directly before check-out.

Feed-back: Any complaints/suggestions regarding maintenance, house-keeping, catering or misconduct on part of the caretaking staff should be brought to the notice of the Director of Estate, Nirman Bhawan, New Delhi, and/or the Allotting Authority in writing.

Cooking and intoxicating is strictly prohibited in the rooms of Holiday Homes/Touring Officers’ Hostels.

Proper Decorum: The Guests are advised to maintain decency and decorum throughout the stay period. Causing inconvenience/disturbance to other inmates through noise or rowdy behaviour will be dealt with sternly. Consumption of intoxicants in the premises is strictly prohibited.

Pets are not allowed in the Holiday Homes/Touring Officers’ Hostels.

Damage to property: The occupants will be liable to make good of any damage/loss to property, fixture, fittings and furniture during the period of their stay in the Holiday Home/Hostel.

Visitors of the Guests: No unauthorized person(s) will be allowed to stay with or visit the Guests in the Holiday Home/Touring Officer’s Hostel/Guest House.

Breach of Conditions: In case, the accommodation is not vacated on the expiry of the period or for breach of any terms and conditions stated above, the occupants will be summarily evicted physically, with force if necessary, without any notice, under Section 3-A of the Public Premises (Eviction of Unauthorized Occupants) Act of 1971, notwithstanding any other action that may be taken against him/her under the relevant Allotment Rules/Service Rules. They will also liable to pay market rate of licence fee as damages.

WARNING: Unauthorised/in-eligible persons are not allowed for booking of holiday homes/touring officer’s hostels and any attempt would be treated as fraudulent booking and such persons will be held responsible and action will be taken under Information Technology Act, 2000 & its Regulations and Indian Penal Code (IPC). All applicants are advised to use their own debit card/credit card/internet banking.

DISCLAIMER: There is no provision for refund of booking charges even if the rooms/suits remain unutilised or vacated early by the applicant. Claim of Charge back will not be considered/permitted/allowed by the Bank.

(M.K. Sharma)

Deputy Director of Estates (Region)

Download OM No. D-11016/71/2014-Region dated 25.11.2014 issued by Directorate of Estates