Q: Q12. What are the modes through which Fee can be paid?

Fee can be paid by following modes: Offline : Through deposit of cash or Union Bank Cheques at any of the Union Bank branches in India Online : Through Debit/Credit card or Internet Banking of any major commercial Bank by Logging in to the link provided on Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in. Mobile Banking : Through any Bank’s mobile banking application installed in your smart phone selecting IMPS option- Payment to Merchant (P2M). PoS : PoS terminals will be installed by the Bank at the Schools wherever there is no nearby branch of Union Bank of India. Each school will nominate one school staff for collection of fee through PoS at School level.

Question 1

Q1. Whether Fee challan is required to be distributed to all students by concerned KV?

Accepted Answer

Yes, It has been announced during training that for at least two quarter concerned KV will distribute Fee challan to all students irrespective of fact they want to deposit fee online/offline and zero fee payable.

Question 2

Q2. In case no fee is payable on account of RTE/SG/Insurgency operation ward, then whether student have to visit bank branch for putting bank stamp on fee challan.

Accepted Answer

No, If fee is not payable, then student need not to visit bank.

Question 3

Q3. On the fee challan, bank account no is not mentioned for deposit of fee, then in which bank account fee is to be deposited?

Accepted Answer

The fee from all students will be deposited in the ‘KV Main fee Account’ with Union Bank of India. The point no 2&3 of the fee challan provides clarification to the bank official for deposit of fee in branch. In case of any difficulty, Parents may ask concerned bank official to go through point no 2&3 of fee challan.

Question 4

Q4. How the student can deposit fee online and also take print out fee receipt for deposit of fee online/mobile?

Accepted Answer

The student may be asked to visit a link provided on KV/RO/Hqr website as well as Union Bank of India website for online fee collection. Alternatively they can visit . given below URL

https://eremit.unionbankofindia.co.in/Kvfees/

USER ID is UID no. of student

Password is DOB of student (as mentioned in fee challan (dd/mm/yy format).

Three facilities are available under this page:-

a) Online deposit of fee

b) Print fee challan

c) Print fee receipt

Question 5

Q5. If any discrepancy in fee challan (name, DOB, Father Name etc), then when same can be rectified?

Accepted Answer

The complete student data will remain freeze wef 3oth March, 2015 till 30th April, 2015. Editing is permissible wef 1st May, 2015.

Question 6

Q6. Whether fee challan will be valid till 15th April, 2015 or for the complete month April, 2015?

Accepted Answer

Fee challan will remain valid for the complete month. Fine will be computed by the system on its own after 15th April 2015. if Parents/students want to see amount of fine as becomes due after 1st of April till fee deposit date, then by following the process as mentioned in Q-4, they can View amount of fine. All the modes Online/ offline/mobile and POS accepts fee along with fine as applicable till date of deposit of fee.

Question 7

Q7. Whether any additional charge payable towards collection of fee by Parents in addition to applicable fee.

Accepted Answer

No additional charge is applicable on payment through Debit card, Internet banking, Mobile banking and cash deposit in branch. Additional charge @ 1.5% is applicable on online deposit of fee through CREDIT Card.

Question 8

Q8. Whether Union Bank of India branch/ concerned KV is empowered to revise fee challan on its own between 1st to 30th April, 2015?

Accepted Answer

No.

Question 9

Q9. Whether fee receipt is required to be deposited by student with respective class teacher.

Accepted Answer

Yes.

Question 10

Q10. Pl specify period during which fee collection will be made by Union bank of lndia.

Accepted Answer

The fee will be accepted by Union bank of India from 1st April, 2015 to 30th April, 2015. Thereafter, (quarterly fee+ fine due till 3oth April, 2015 + re admission fee of Rs 100/-) will be collected by respective KV from the students manually and amount collected is required to be deposited in UBI SF and WN account as per direction given in Addl Commissioner(Admn) letter dated 26.12.2014.

Question 11

Q11. To whom parents should contact for queries related to Union Bank of India.

Accepted Answer

Please call UBI helpline no. 1800222244 or kvhelpdesk®unionbankofindia.com.

Question 12

Q12. What are the modes through which Fee can be paid?

Accepted Answer

Fee can be paid by following modes:

Offline: Through deposit of cash or Union Bank Cheques at any of the Union Bank branches in India

Online: Through Debit/Credit card or Internet Banking of any major commercial Bank by Logging in to the link provided on Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in.

Mobile Banking: Through any Bank’s mobile banking application installed in your smart phone selecting IMPS option- Payment to Merchant (P2M).

PoS: PoS terminals will be installed by the Bank at the Schools wherever there is no nearby branch of Union Bank of India. Each school will nominate one school staff for collection of fee through PoS at School level.

Question 13

Q13. Who can pay the fee through the facility extended by Union Bank of India?

Accepted Answer

All bonafide students of KVS having system generated fifteen (15) digits unique ID allotted to him/her.

Question 14

Q14. What is “Student Unique ID”?

Accepted Answer

Student Unique ID is a fifteen digit number mentioned in the challan copy. It is a system generated number based on the students’ information fed by the Kendriya Vidyalayas into the system database.

Question 15

Q15. Where shall I get challan copy?

Accepted Answer

System Generated Challan copy will be given to students/parents by School. The student can also generate a challan by Logging in to the link provided on Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in

Question 16

Q16. When can I pay fees?

Accepted Answer

Fees will be collected on quarterly basis during the calendar months of January, April, July, and October for the respective quarters.

Question 17

Q17. Whether the late payment fine is applicable on delayed payment of fees?

Accepted Answer

Fee will be collected from 1st to 15th of the above calendar months without any late fine. Thereafter, system generated late payment fine will be applicable on the fee collected from 16th to the last day of fee collection month, i.e. January/ April/ July/ October.

Question 18

Q18. Where to make payment of fees through offline mode?

Accepted Answer

Visit any of the 4000+ Union Bank branches pan-India along with the printed challan copy received from school or generated through website.

Question 19

Q19. What are the modes of payment through offline mode?

Accepted Answer

Fee can be paid through Cash and Union Bank Cheque only. Any other Bank’s Cheques/DD/Pay Order is not acceptable.

Question 20

Q19. How can I pay the fee at any of the Union Bank branches if I have lost/misplaced the challan received from School?

Accepted Answer

First you have to generate challan copy by Logging in to the link provided on Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in using student’s unique ID and D.O.B and click on the menu- “generate challan” or by contacting your class teacher. Then you can visit any of the Union Bank branches along with the challan for making fee payment.

Question 21

Q20. Can I get a duplicate receipt since I have lost the original receipt provided by the Bank?

Accepted Answer

Yes you can generate a duplicate receipt as many times as you require by Logging in to the link provided on Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in using student’s unique ID and D.O.B.

Question 22

Q21. Details (Name, class, admission no., fee amount) mentioned in the challan copy are observed to be incorrect.

Accepted Answer

Contact your school for necessary corrections

Question 23

Q22. What is the link/ URL for making online payment of fees?

Accepted Answer

Please visit the Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in. Click on the “Pay Kendriya Vidyalaya Fees Online” link available on the homepage of these websites. Then login using your students unique ID and D.O.B as mentioned in the challan.

Question 24

Q23. I am unable to login for making payment or generating challan/ receipt from the portal.

Accepted Answer

Make sure, you are using the exact 15 digit Unique ID number and DOB as mentioned in the challan copy.

Question 25

Q24. What are the modes of payment through online mode?

Accepted Answer

All major commercial Banks’ Internet Banking, Debit Cards, Credit cards.

Question 26

Q25. I have made the fee payment through online mode and the amount has been debited from my account. But the receipt is being not generated.

Accepted Answer

Please wait for 2 days and open the link again to print the receipt again. If the problem persists, please mail your problem with your student Unique ID and Date of Birth to kvhelpdesk@unionbankofindia.com .

Question 27

Q26. I have made the payment but my account has been debited twice, how and when I will get the refund?

Accepted Answer

Please wait for 3 to 4 working days, the amount will be credited to your account automatically. If not, please mail down your problem with your student Unique ID, Date of Birth and transaction details to kvhelpdesk@unionbankofindia.com

Question 28

Q27. I have made payment Online/offline in previous quarter. Can I change my mode of payment in next quarter?

Accepted Answer

Yes, you can change the mode of payment as per your convenience every time you pay fees.

Payment of Fee through Mobile Banking

Question 29

Q28. Who can pay fees through mobile banking mode?

Accepted Answer

Any student/ parents having any bank’s mobile banking application installed in their smart phone and having proper mPIN, can pay the fee through mobile banking.

Question 30

Q29. Which bank’s mobile banking to be used for making payment?

Accepted Answer

Any Bank’s mobile banking can be used.

Question 31

Q30. From where to download mobile banking application?

Accepted Answer

For android phones download mobile banking application from the Bank’s website or Play store. For Windows phones download mobile banking application from the Bank’s website or Store.

Question 32

Q31. What are the steps involved in making fee payment through Mobile banking?

Accepted Answer

Ensure your bank’s mobile banking application is installed in your smart phone & you have the proper mPIN from your Bank

Go to IMPS – P2M option

Enter your mPIN

Enter Beneficiary (KVS) Mobile No. 9868577463 & MMID No. 9026963

Enter the exact fee amount as mentioned in the challan in “Amount” field (applicable till 15th of fee collection month)

Enter the exact student’s Unique ID No. in “Reference” field

Click on “Submit”

Question 33

Q32. What is to be inserted in the “Enter Amount” field?

Accepted Answer

The exact fee amount as mentioned in the fee challan, if you are making payment between 1st to 15th of the fee collection month. In case, you are making payment between 16th to last date of the month, please check the exact amount of total fee payable inclusive of late fine as applicable on the fee by Logging in to the link provided on Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in or from your school and then enter it in the blank field.

Question 34

Q33. What is to be entered in the “Reference” field?

Accepted Answer

Exact Unique Id of the student

Question 35

Q34. How to obtain receipt after making payment through mobile banking?

Accepted Answer

You can print the receipt by Logging in to the link provided in Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in using student’s unique ID and D.O.B

Question 36

Q35. How to obtain receipt after payment through online Banking or Mobile Banking?

Accepted Answer

You can print the receipt by Logging in to the link provided in Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in using student’s unique ID and D.O.B.

Question 37

Q36. How to claim for reimbursement in case I make payment through online mode?

Accepted Answer

You can print the receipt by logging in to the link provided in Union Bank of India website i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in using your student unique ID and D.O.B

Question 38

Q37. The challan indicates my school fees as Nil. Do I need to visit a UBI branch to get a stamped receipt?

Accepted Answer

No

Question 39

Q38. Can I generate Fee receipt for previous quarter?

Accepted Answer

You can print the receipt by Logging in to the link provided in Union Bank of India website

i.e. www.unionbankofindia.co.in or Kendriya Vidyalaya Sangathan website i.e. www.kvsangathan.nic.in using student’s unique ID and D.O.B and select the required quarter from the drop down list.

Question 40

Q39. When I tendered the challan copy in front of Bank official the fee amount asked for payment was more than that mentioned in the challan copy

Accepted Answer

If you are paying fee after 15th of the fee collection month (i.e. from 16th to last date of the month), fee amount asked by the bank official may be inclusive of late payment fine which is not reflected in your challan copy. If the discrepancy in the amount is other than the above, please consult your school for the same.

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